Last updated: August 2026
At Jungle Life Costa Rica ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following information when you contact us, request a booking, or use our website:
- Name and contact details (email address, phone number, WhatsApp number)
- Booking details (tour selected, dates, number of travelers)
- Messages you send us through our contact form or WhatsApp
- Basic website usage data (pages visited, browser type) via analytics tools
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and confirm bookings
- Coordinate tour logistics (pickup times, group size, special requirements)
- Send you relevant updates about your booking
- Improve our website and services
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We only share your information with trusted third parties when necessary to deliver our services, such as payment processors for booking payments. These providers are only permitted to use your information to perform the services we request.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by Costa Rican law.
5. Your Rights
Under Costa Rican Law No. 8968 (Protection of Individuals with Regard to the Processing of Their Personal Data), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@junglelifecr.com.
6. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@junglelifecr.com or +506 8697-3605.