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FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

Payment gateway

Placetopay is the electronic payment platform used by Jungle life to process online transactions generated in the virtual store with the payment methods enabled for this purpose.

In Jungle life’s virtual store you will be able to make your payment with the means enabled for such purpose. According to the payment options chosen by the store, you can pay through Visa and Mastercard.

To protect your data Jungle Life delegates to Placetopay the capture of sensitive information. Our payment platform complies with the highest standards required by the international PCI DSS security standard for credit card transactions. It also has SSL security certificate issued by GeoTrust a Verisign company, which guarantees secure communications by encrypting all data to and from the site, so you can feel safe when entering your card information.
During the payment process, the browser displays the name of the authenticated organization, the certifying authority and the address bar turns green. These features are immediately visible and give assurance and confidence to complete the transaction on Placetopay.
Placetopay also features constant monitoring by McAfee Secure and email signing with Certicamera.

Si aún no has finalizado tu pago, podrás volver al paso inicial y elegir la forma de pago que prefieras. Una vez finalizada la compra no es posible cambiar la forma de pago.

No, electronic payments made through Placetopay do not generate additional costs for the buyer

In the first instance, check if a confirmation email of the transaction was sent to the email account registered at the time of payment, in case you did not receive it, you should contact info@junglelifecr.com to confirm the status of the transaction.

For each transaction approved through Placetopay, you will receive a payment receipt with the purchase reference at the email address you provided at the time of payment.
If you do not receive it, you can contact info@junglelifecr.com or call +506 8697 3605 or email info@junglelifecr.com to request the receipt to be resent to the same email address registered at the time of payment.

About us

Costa Rica is a tropical country. There is a strong rainy season that goes from May to November. There is also the dry season. The dry season goes from December up to April. This both main seasons applies for most part of the country.

Sloths live most of their lives in trees. It is possible to find them mainly in Guarumo trees. In Bijagua, Costa Rica, it is possible to find these animals. The Sloths Tour allows you to observe them in their natural state.

No. Sloths  are usually found high up in trees. During the Tour we avoid direct contact with the animals and limit ourselves to observing them in their natural environment.

Jungle Life Costa Rica is located 5 minutes from downtown Bijagua and 15 minutes from the Rio Celeste Waterfall. If you are visiting Rio Celeste or are staying in the area, it is an excellent opportunity to join a sloth tour.